Frequently Asked Questions

General questions

We offer drink packages and snacks. If you have special dietary needs, please let one of our staff members know so we can accommodate you.

No, there is no one present at the dock. If you have any questions or can’t find the location, you can always contact us at 020-2613466.

A toilet is available only on the following private boats: the KIN12 and the G-Star.

No, to ensure the comfort of all our guests, pets are not allowed on board. If you absolutely cannot do without your pet, please contact us to see what arrangements can be made.

Yes, KINboat staff or the captain will assist you when boarding. However, the boats are not wheelchair accessible.

Yes, we have a partnership with Things-To-Do-In-Amsterdam. For their current offerings, please visit www.thingstodoinamsterdam.com.

Private boats

No, unfortunately that is not possible. However, there are some circumstances where we may make an exception. For more information, please contact customer service at 020-2613466.

Absolutely! Our barbecue packages can be booked on the G-Star and KIN12 boats. On the other boats, we offer other delicious catering options.

This is possible, but we cannot always guarantee it. Please contact us by phone at 020-2613466.

Our KIN12 and G-Star boats have heating. On our open boats, we can provide blankets upon request.

The KIN12 and G-Star boats have music connections, and you can play your own music. This is prohibited on all our other boats.

Tours

Contact the office to see if you can join the next tour. If this is not possible, no refunds will be given. Send an email to [email protected] or call 020-2613466.

We cannot guarantee this, but we will do our best. Please contact 020-2613466.

This means that the respective boat is not operating at that time.

All our boats run on solar energy. They are all electrically powered and are charged using solar panels!

All our skippers are also guides. During the tour, they will show you the sights and tell you the stories behind them. They do it all in English!

A canal tour in Amsterdam typically lasts about 1 hour.

Popular routes include the UNESCO-listed Canal Ring and the historic Jordaan district.

During a canal tour, you can see major sights like the Anne Frank House, the Westerkerk, and the historic canal houses.

Yes, canal tours are offered year-round in Amsterdam, but availability may depend on the season and weather.

The cost of a canal tour in Amsterdam varies, but prices typically range from €20 to €25 per person.

Most canal tours offer drinks and snacks for sale on board, but bringing your own food and drinks may not be allowed. Please check the specific rules and guidelines of the tour operator for more information.

Questions about Amsterdam

Must-visit sights in Amsterdam include the Anne Frank House, the Van Gogh Museum, the Rijksmuseum, Damrak, the Jordaan neighborhood, Vondelpark, and the historic Canal Ring.

It is recommended to plan at least 2-3 days for your visit to Amsterdam to explore the main sights and get a feel for the city. If you have more time, you can further explore the city and take day trips to nearby destinations.

The best time to visit Amsterdam is generally during spring (April-May) or early autumn (September-October), when the weather is pleasant, and the city is less crowded. However, Amsterdam has something to offer year-round, and each season has its own unique charm.

The local currency in Amsterdam is the Euro (€). Credit cards are widely accepted in most places, but it is advisable to carry some cash for small purchases or places that may not accept cards.

Yes, English is widely spoken and understood in Amsterdam. Most locals, especially those working in the tourism industry, are proficient in English.

Amsterdam Airport Schiphol is well connected to the city center by train, taxi, and bus. The train is the most convenient and fastest option, taking about 15-20 minutes to Amsterdam Central Station.

Some recommended places to try traditional Dutch dishes in Amsterdam are Pancake Bakery, De Foodhallen, Van Stapele Koekmakerij (known for their cookies), and FEBO (to try Dutch fast food).

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